Customer Account Administrator

Tirebuck Recruitment
Coventry, UK
19 Sep 2019
29 Sep 2019
Contract Type
Full Time
Job Title: Customer Account Administrator
12 month fixed term contract
Salary: £21,000
Location: Outskirts of Coventry

An exciting opportunity has come available to join a reputable company to support in an account manager position to develop customer relationships and analyse accounts to add value to your customer accounts.

Key Duties/Responsibilities:
* Processing customer orders in a timely manner and advising on deliveries
* Maintaining effective data and administration on customer accounts
* Responsible for promptly responding to all customer queries and complaints
* Build long term relationships with customers and delivering first class customer service
* Negotiate confidently with customers in regards to price increases, margins and setting up new contract terms
* Data analysis of customer accounts and producing monthly MI
* Daily use of Excel using pivot tables, v look ups and formulas
* General administration duties such as filing and faxing

Key Skills/Experience Required:
* Proven background in a customer service / account management role is essential
* Ability to prioritise your workload and excellent time management and organisational skills
* Ability to probe and confidently question customers
* Analytical mindset with the ability to analyse financial data
* Naturally commercially astute
* Friendly and professional manner
* Hardworking, motivated and driven

* 25 days holiday plus 8 Bank Holidays
* Private healthcare
* Free parking

If you are actively looking for a new opportunity then please click to apply.

If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position.

Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd.

Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.

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