Implementation Consultant

Reynolds and Reynolds
Birmingham, UK
14 Sep 2019
04 Oct 2019
Contract Type
Full Time

We are looking for talented individuals who have a passion for training and ensuring a high level of customer service!

The Implementation Consultants plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. You will travel in a team to install and upgrade Reynolds and Reynolds software solutions in all parts of the dealership. When working with the customers, you will not only be a trainer but also a project manager. Successful candidates for this role will translate technical information for non-technical customers, while remaining patient and enthusiastic.

While in the office you will support customers, prepare for future trips, and conduct follow-ups with recently installed customers.


·University degree in any discipline

·Full driving license

·Excellent presentation and communication skills are essential

·Strong attention to detail

·Problem solving and analytical skills

·Ability to work in a team and on own initiative

·Must be able to work under pressure, meeting strict deadlines

·Must be prepared to travel around the UK up to 50% of the time


We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

·Group Personal Pension Plan

·Life Assurance Cover

·Company Sick Pay

·Free Bi-annual Eye Tests and contribution towards glasses

·Birmingham Hospital Saturday Fund - Discounted monthly rates

·Childcare Vouchers - Tax efficient way of paying for childcare

·Ride2Work - Tax efficient way of purchasing a bike for travelling to work

·Company Events throughout the Year


Are you looking for a rewarding career in a fast-paced environment with an established company? Do you want to work at a company with growth opportunities that will provide you with the training to be successful? If so, Reynolds and Reynolds is the company for you! Reynolds and Reynolds is a leader in high quality software solutions and IT services around the world and we are looking for a person with the potential to grow and continue our legacy of over 100 years of outstanding products and services at our Birmingham office.

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