Local Credit Management Clerk

Spec Recruitment
Bristol, UK
03 Sep 2019
02 Oct 2019
Contract Type
Full Time
We are seeking a numerate and customer focused Credit Management Clerk to join our clients expanding team in Bristol on a full time permanent basis.

Location: Bristol

Salary: £22,809.59 + 10% monthly bonus

Contract: Perm

Overall Objectives:
  • To ensure timely collection of cash receipts due from debtors.
  • To ensure customers invoice queries are resolved in line with our credit policy and department SLA's.
  • To ensure that Credit Management procedures are maintained to a standard of excellence.
Key Tasks/Areas of Responsibility:
  • Ensure debt is collected in line with procedure and monthly set targets
  • Manage defaulting debtors to conclusion including suspension of services and preparation to legal action
  • Take card payments over the telephone
  • Month end cash forecasting
  • Review with Team Leader daily/ weekly on outstanding balances and queries
  • To record all communication with customers on the correct systems and ensure that system is maintained accurately
  • Manage returned invoices sent by email and update systems with the correct contact details
  • To investigate all invoice queries received and for necessary credit notes to be raised
  • To notify customers of credit rejections
  • Maintain call quality SLA of 80%
  • To liaise with the Team Leaders, Managers, Sales and Depots on all issues of Credit Management

If you are numerate, target driven and enjoy delivering fantastic customer service and have experience within an office environment involving similar skills then please submit your CV today!

Spec Recruitment:

The team at Spec Recruitment are a passionate, dedicated and unique team of experienced recruitment consultants who genuinely love what they do! They aim to make your job search simple and pride themselves on standing out by bringing a personal and unique touch to recruitment. When Spec Recruitment receive your application, they will also consider whether there are other opportunities that may interest you, but feel free to apply for all roles that suit your needs. Please note, Spec Recruitment is acting as an Employment Agency in relation to this vacancy.
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