Workshop Controller

Recruiter
Driven Motor Jobs Limited
Location
Norwich, UK
Salary
Competitive
Posted
18 Sep 2019
Closes
26 Sep 2019
Ref
1267719626
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job vacancy for a Workshop Controller in Norwich, Norfolk

Salary Negotiable

Working Monday - Friday + Saturday on a Rota

We have an exciting opportunity to join one of our clients, a professional and busy main dealership in Norwich, Norfolk.

The company prides itself on delivering a consistently high standard of customer care at all times, and is seeking an experienced Workshop Controller to join their team.

The ideal person will have a friendly approach to customers and an engaging personality with great attention to detail offering the highest levels of customer satisfaction. A full valid driving licence is also essential for this role.

Purpose of the role as a Workshop Controller:
This role is responsible for controlling & leading workshop efficiency by making best use of the resources & people in order to ensure a high level of productivity. Leading by example, this role will ensure that the dealership provides a courteous, professional & advisory service to customers aiming for ultimate customer satisfaction.

Key tasks and responsibilities of a Workshop Controller include:
• Determine availability of workshop hours daily & communicate regularly with the Service Reception of capacity of workload
• Maintain progress information of each job allocated & liaise with Service Reception to ensure customers are kept informed
• Monitor all workshop orders through the Parts department, keeping ahead of outstanding work & parts on order
• Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
• Pass on all documentation for completed work to Tester & organise any extra work if necessary
• Assist & advise team members in dealing with technical & job related problems
• Provide workshop apprentices training & experience to meet skill test requirements
• Comply with manufacturers' policy & procedures on warranty
• Deliver a high standard of customer service at all times whilst also motivating your team.

How to Apply:

Apply by sending your up to date CV to Shelley Ford at Driven Motor Jobs

NB: Your details will not be sent to any of our client's without your permission.

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