Senior Quality Manager

TE Connectivity
Birmingham International Airport, UK
18 Sep 2019
25 Sep 2019
Contract Type
Full Time
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity's Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment. Out teams develop, implement and monitor company environmental safety programs and policies to ensure compliance with federal, state, and local environmental, health and safety regulations and recommend corrective actions if necessary. They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.


* BS/BA degree with a scientific emphasis required.
* ASQ Certified Quality Engineer or MS degree recommended.
* Six Sigma Green/Black belt recommended.
* Minimum of five (5) years experience in a related regulated medical device environment.
* Good people skills and the ability to work with different personnel skillsets within the Company.
What your background should look like:

* Ensures compliance to the quality management systems in all activities performed within TE Medical
* Leads and supports audits from external regulatory agencies and customers, while preparing documents in advance of such audits.
* Ensures all customer queries and concerns are professionally addressed in a timely manner, and escalates critical issues as appropriate.
* Promotes customer satisfaction and delivers on an extraordinary customer experience.
* Develops and reports COPQ data to allow process improvements that reduce cost and improve the quality of the product.
* Develops a strong working relationship with internal and external customers.
* Participates in new product introductions to ensure quality is built into all products early in their life cycle.
* Ensure effective and efficient process controls are implemented and maintained (inspection standards, plans, frequencies and test methods).
Managing and Measuring Work

* Leads and demonstrates expertise in the areas of QSR and ISO standards within one's own group, constantly promoting awareness of industry best practices and making appropriate decisions.
* Drives continuous improvement initiatives to enhance the site quality system and product quality while ensuring compliance to governing regulations and corporate policies and procedures.
* Has the responsibility and independent authority to make decisions related to product quality, including the disposition of non-conforming product.
* Utilizing the best in class problem solving tools, drives robust and effective corrective and preventive actions through the CAPA system.
* Understands and complies with all regulations governing the quality system.
* Facilitates root cause investigations for quality issues.
* Manages all quality related activities for finished device manufacturing and participate in Site & Corporate initiatives.
* Participates and leads in an active role the execution of the site's TEOA Program.
Building Effective Teams & Motivating Others

* Demonstrates commitment to the Quality Policy (patient safety and product quality) through the daily execution of sound quality practices and the maintenance of an effective quality system.
* Ability to work with a cross-functional team to develop and deliver on the site strategic targets and objectives.
* Mentors and trains staff associates to perform effectively in their work and ensures the training is documented.
* Engages and manages a high performance quality engineering team. Creates a strong team working environment with focus on customer needs, compliance, product quality, and risk mitigation.
* Promotes quality in the organization and motivates others towards their commitment to patient safety and product quality.
* training requirements and that they understand and comply with all other regulations governing their work.
* Develops talent by creating training and development plans with associate input into their career objectives


Motivating Others

Managing and Measuring Work

Building Effective Teams

Values: Integrity, Accountability,Teamwork, Innovation

SET : Strategy, Execution, Talent (for managers)

About TE Connectivity
TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter .

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.
Generous 401(k) Plan
Tuition Reimbursement
Benefits start on day one
Charity Donation Matching Program
Competitive Paid Time Off
Employee Resource Groups
Employee Stock Purchase Program
Healthcare for Associates and Families
Health and Wellness Incentives
Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

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