Service Desk Analyst

Recruiter
Solos Consultants Ltd
Location
Peterborough, UK
Salary
Competitive
Posted
18 Sep 2019
Closes
26 Sep 2019
Ref
1267668163
Contract Type
Permanent
Hours
Full Time
We are currently recruiting for a Service desk analyst for our well established client on their busy service desk/shared service centre

This is a permanent position with strong progression.

You will be providing high quality IT support whilst Logging, diagnosing, resolving and escalating incidents.

Our client has a very similar set up to a IT Service Provider.

This role is working in their IT Support Team providing remote support to users across their sites. Technologies including Windows 7-10, MS Office App, Active Directory, Exchange, Hardware and Networks, etc. They are also currently implementing Office 365 across some of their sites.

The ideal candidate should:
  • Have Windows Desktop OS to Windows 10 and ideally some Office 365 experience.
  • Have experience with Microsoft Office Apps
  • Active Directory experience
  • Experience working to SLAs
  • Experience in an ITIL environment (desirable)
  • Be happy to work shifts from 7:00-22:00 (15% shift allowance for late shift)

If you feel you have the right skills and experience for this role, please apply straight away!

£23,000 starting salary

Shifts are Monday to Friday between 7am and 10pm. When working the shift 10pm they get a 15% uplift for that week

incentive schemes

Bonus schemes

Key words: Service desk analyst, Service desk support, IT support, 1st line Support. IT Service Desk

This job was originally posted as www.totaljobs.com/job/88010379

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