Senior Product Manager

Redwood Technologies Ltd
Bracknell, UK
18 Sep 2019
26 Sep 2019
Contract Type
Full Time
Due to continued expansion we have a new opportunity for a Senior Product Manager to join our dedicated Operations department.

As an experienced, value driven Product Manager you will be pivotal in providing product leadership to our business.

If you are looking for a role where you can make a real difference, this is the role for you!

The Role

·Responsible for product planning and delivery throughout the product development lifecycle

·Defining, developing and communicating the product roadmaps

·Collating and refining requests into final design briefs

·Championing our client's perspective/ needs and optimize commercial impact

The Person

·Batchelor's degree or substantial relevant experience preferably within the cloud contact centre sector

·Demonstrable experience of working in an Agile or equivalent environment

·Substantialexperience in a Product Management/Development role

The Company

Redwood Technologies was established in Bracknell, UK, in 1993. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Sodexo, and the National Health Service (NHS).

Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.

We take pride in our core beliefs of teamwork, quality and agility. Time and again, this ethos has been reflected in our high-quality products and our aptitude for providing quick, responsive solutions to our customers. With a core staff of intelligent and passionate individuals, we are looking for new members to continue upholding our beliefs and to catalyse further successes as we expand on a global scale.

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