Membership and Finance Protection Administrator

Morgan Spencer
London, UK
18 Sep 2019
03 Oct 2019
Contract Type
Full Time
Membership and Financial Protection Administrator
London Bridge

My client, a travel trade representative body, have an exciting opportunity for an experienced administrator with exceptional customer service skills to join their membership and financial protection team. You will provide a high level of support and expertise in relation to all aspects of the Financial Protection, Membership, Risk and Claims Departments.


- Understand and deal with all enquiries from Members and customers.

- Assist in processing applications in accordance with the clients Articles of Association, Code of Conduct, Financial Criteria and Department procedures for:
- New Membership
- Change of Control
- New Branch Office
- Commencement of Retail Activity
- Outside Sales Representatives (OSR's) - Maintain membership records and make any changes where necessary e.g. terminations, financial failure, name changes etc.
- Carry out membership checks, e.g. changes to Member's ownership and directorships details. Carry out identity and credit checks.
- Assist with all aspects of the administration involved with the Single payment scheme.
- Assist with the day to day administration of financial protection bonds and financial failure insurance policies.
- Assist with the administration processes involved with submission of member's annual and management accounts. To query or request further information, if required.
- Assist the Financial protection team with regards to invoicing for AIPCC and credit control.
- Deal with Member or applicant enquiries, where necessary, and to pass enquiries on to the appropriate team member efficiently.
- Obtain a good understanding of the Departments procedures.
- Work flexibly as part of Financial Protection and provide support to the Risk, Claims and Membership team.

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

Morgan Spencer Limited, registered in England & Wales No: 4254114

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