2nd Line Support - Office 365

Apache Associates
Warrington, UK
18 Sep 2019
02 Oct 2019
Contract Type
Full Time
2nd Line Support - Office 365 - Windows - Networks etc - Warrington - to £25,000 pa

Our managed service client is looking for an experienced 2nd line Support Analyst to join their expanding team based in the Warrington area.

You will be involved in all areas of 2nd line support (Backup to 1st line and passing on to 3rd line issues you cannot resolve.)

It is expected that you will have at least 18 months experience of 2nd line support ideally in a Managed Services or Vendor Management environment. You will have solid experience of the following:

o Azure / Office 365 Administration - essential

o Windows Server 2008 / 2012 /2016

o Exchange Server 2010 / 2013 / 2016

o SQL Server 2008 / 2012 / 2014

o Virtualisation (VMware and Hyper-V)

o Windows Desktop 7, 8, 8.1, 10

Solar Winds would be useful but not essential

Networking Experience - WAN, LAN, vLAN, iSCSI, PAT, NAT, VPN, RDP

Prior experience in an IT related technical support customer facing role

Due to the number of applicants we can only respond to candidates matching the above criteria.

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