Technical Support Advisor

Recruiter
Sheridan Ward Recruitment Services
Location
Newbury, UK
Salary
Competitive
Posted
18 Sep 2019
Closes
02 Oct 2019
Ref
1267252295
Contract Type
Permanent
Hours
Full Time
Technical Queries Advisor
Newbury
£19'000

We are currently recruiting for a technical team based in Newbury. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members.

You will be getting involved with customer service queries and solving technical support issues on products provided by the company.

You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems.

Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from the company!

Duties:
Handling inbound calls
Making outbound calls
Liaising with customers and clients
Product investigations
Creating support tickets

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