Collections Advisor

Hays Specialist Recruitment Limited
Southampton, UK
18 Sep 2019
29 Sep 2019
Contract Type
Full Time
Permanent Collections Advisor required, based in Southampton. Salary up to £23.5k and good benefits package

Your new company
A family run financial solutions company requires a permanent collections advisor to join their friendly and inclusive team. You will be based in a bright, modern open plan office a few minutes walk from West Quay. You will report in to the collections manager, and be provided with the opportunity to continue professional development with industry specific qualifications.

Your new role
You will be responsible for ensuring a smooth collection process. You will be responsible for a portion of a ledger or debt recovery instructions currently being collected. The role is heavily telephone based where you will be expected to resolve collection queries, issues and disputes, liaise with clients to update them with account details and manage your own workload to meet company targets and KPIs.

What you'll need to succeed
This role suits an individual with experience of high volume telephone centric collections. You will be a confident and professional individual with a fantastic telephone manner and excellent attention to detail. Knowledge of factoring and previous collections or credit control experience is advantageous.

What you'll get in return
You will receive a competitive salary, discretionary bonus, healthcare and life insurance after a years service and the opportunity to study towards professional qualifications.
The company has a lovely employee lounge area that includes shower facilities and comfortable seating area. Throughout the year there are a variety of social events.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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