Income Officer

Niyaa People Ltd
Birmingham, UK
07 Sep 2019
30 Sep 2019
Contract Type
Full Time
A fantastic opportunity to work within an established council in the Birmingham area, I am recruiting for an experienced income officer to join this organisation.
Following a recent increase in workload, an Income Officer is immediately required to undertake the effective collection of current and former tenant arrears as well as the recovery of other related debts due to the council.
As an Income Officer, your key duties will be:
·To build effective professional relationships with customers and stakeholders
·To provide initial advice on housing benefit/universal credit and other welfare benefits liaising with and making referrals to the relevant agencies.
·To evaluate the financial position of customers who have an outstanding debt and are finding it difficult to make payments
·To contribute to and implement practical measures to mitigate the impact of Welfare Reform

You will also have:
·Experience of working in a rent arrears recovery or similar income collection environment.
·Experience of working to deadlines, prioritising and organising workload.
·An understanding of housing legislation

In Return, the Income Officer will receive:
•The opportunity to work within housing and progress in the not for profit sector
•A specialist consultant dedicated to negotiate, represent and ensure the best possible contract on your behalf

The successful Income Officer will understand the need to maximise the income for the organisation.
Niyaa People represents social housing and maintenance professionals seeking freelance or permanent employment across the Midlands region from our Birmingham office. We deal with a range of small, medium and large Local Authorities, Charities and Housing Associations.
If you wish to discuss this vacancy further then please do contact Ayden Bogle on 0121 773 0966 or click to apply.

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