Senior PMO Lead

Tunstall Healthcare Ltd
Goole, UK
13 Sep 2019
25 Sep 2019
Contract Type
Full Time
Senior PMO Lead

Do you want to work for a company, that wants a world where people have the freedom to live life to the full, in a place of their choice? Then Tunstall is for you!

Tunstall was the first to develop alarm systems for older people and has continued to lead the market ever since. With a team of almost 3,000 employees operating in 17 countries across the world, Tunstall works with health professionals and social care providers daily, to provide support to help manage long term health conditions and provide person-centred care.

Tunstall has pioneered the use of technology to enable independent living, supporting more than five million people and their families across the world. Through our regional response centres this enables us to develop digital solutions that enhance independent living and improve efficiencies in clinical care.

Position: Senior PMO Lead
Location: Whitley, Goole DN14 0HR
Job type: Full Time, Permanent
Hours: 37.5 hours per week, Monday - Thursday 08.30 to 17.15 with a short day on a Friday, working 08:30 to 13:00.
Salary: £60,000 to £70,000 per annum
Benefits: Single Medical Insurance (optional), Up to 9% combined pension contribution, 25 days holidays + bank holidays, Free eye tests, Cycle to work scheme, Retails discounts, Subsidised canteen, Free car parking.

About the role:

The Senior PMO Lead will ensure that the PMO provides an improved and better control of projects and programmes. You will create a foundation for consistency across projects through Tunstall by developing and training a strong project management discipline across I & D, and regional IT project teams.

You will ensure teams are compliant by guiding and supporting I & D Project Managers and Product deployment projects are drawn to a successful conclusion.


- Manage the day-to-day activities in the Project Management Office (PMO)
- Manages a number of project managers and PMO staff including a PMO analyst and Business Analyst.
- Deputises for the Director of PMO in their absence
- Implements new operating mode with detailed definition of process, roles, and measures
- Develop and maintain effective working relationships with Programme / project Sponsors, vendors and key stakeholders across the business
- Take a 'hands on' approach to supporting, governing and directing project managers and PMO staff to ensure that programmes / projects deliver to agreed success criteria
- Identify and manage dependencies which may affect the success of the programme / project, including 3rd party activities
- Develop and maintain project plans performing metrics collection and analysis activities, as required. Ensure timely control action to mitigate the impact of issues on the plan
- Manage requirements, scope and control change (through impact assessment)
- Manage 3rd party suppliers and deliverables from subcontracted development teams
- Identify risks & issues, monitoring and ensuring they are under appropriate management and mitigated
- Lead and motivate all PMO programme / project resources
- Contribute to organisational business and budget planning process
- Contribute to the management, operation and performance of the I & D strategy; to ensure it meets its targets and supports the delivery of organisational and strategic goals
- Proactively engage with Directors and senior managers to identify opportunities for business improvements
- Manage the PMO team and provides performance feedback and goal-setting; conducts annual performance assessments and skill development and training
- Manage the administration for project submissions and approvals through the agreed prioritisation and approval process, maintaining a pipeline of approved projects
- Ensures a clear and consistent approach is in place to manage risk with alignment to the Finance & Business risk registers
- Collate qualitative and quantitative information on project performance for the preparation and production of project reports for internal management purposes
- Work closely with Business teams (as well as internal and external project partners where appropriate) to devise, develop and deliver appropriate and proportionate reporting processes, repositories and systems to evaluate key activities at a project level

About you:

- Ability to lead, guide and coach project team members
- Previous PMO / Portfolio exposure and experience
- Experience of Demand Planning and Capacity Management
- Experience of Portfolio / Programme Financial tracking against cost and business case and interpreting financial information
- Experience of Running Change approval Boards (CABS)
- Experience of Managing Gate / Milestone reporting and tracking
- Experience of designing, gain alignment and successfully executing significant change and project initiatives from project initiation to completion
- Experience of managing a programme of work with multiple work streams delivered by project managers
- Experience of managing a number of significant change programmes and projects to completion
- Used to working in matrix management environment where project resources are shared with operations and other project managers
- Any exposure to New Product Introduction (NPI) processes is desirable
- Any exposure to product development in a project or PMO environment is desirable
- Proficiency in Microsoft Office suite
- Willingness to travel on a regular basis

You may have experience of the following: Senior PMO Lead, Senior PMO Manager, PMO Lead, PMO Manager, Project Manager, Project Management, Senior Project Manager, Programme Manager, Programme Management, etc.

Ref: 89054

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