Credit Risk Manager
Credit Risk ManagerLondonUnsecured Personal Loans Tribe - AnalyticsFull TimeOur StoryWe're empowering people to FeelGood about their money. We're been on this journey since 2004, when we built the first ever peer-to-peer lending company to give people access to simpler, better-value loans and investments. When it comes to money, we think everyone deserves a fair deal, so since we launched, we've helped hundreds of thousands of customers to take the stress out of money by building our business on honesty, transparency and trust. Our journey's always evolving and we're now launching a bank. But a different type of bank - one that empowers its customers to take control of their finances and FeelGood about their money.If you embrace being challenged beyond the norm, aren't afraid to think differently and are motivated by working somewhere you can really make an impact, you'll love life here at Zopa.We're looking for a Credit Risk Manager to own credit risk for one of our many areas. This might be on existing products, on the portfolio, or owning credit risk on our new products as we launch them over the next 12 months. You be responsible for leading a team of Risk Analytics that's in charge of driving step-change improvements in credit performance by developing risk models, testing hypotheses and monitoring portfolio trends. In addition, the team also develop credit risk strategies spanning the entire customer lifecycle from Application and Fraud Prevention to Existing Customer Strategies, Collections and Recoveries.This high performing team made up of bright individuals with analytical capabilities, who can translate numbers into business opportunities and deliver insights to drive decision-making. The ideal candidate would have several years of experience in consumer lending using data and analytics to do several of the following:Changing/removing/adding credit policy rulesUsing a new scorecard to make decisions, doing swap analysis and understanding the risksBuilding NPV models to inform lending decisions and marketing strategy, and understanding their limitationsDeciding on initial credit limits and pricing for credit card customersUsing analytics to produce a credit limit increase/decrease strategyUsing analytics to inform collections prioritisation / recoveries strategyDesigning credit limit or accept / decline testsGrounding the loss/default assumption to be used in acquisition or customer management decisionsLastly, We're looking for people that can use data to generate insights, and use those insights to change the way we do businessAbout you:You'll be very bright and a self-starterYou'll have a curious mind, and a desire to investigate things to satisfy your own curiosity, not your manager'sYou should have exceptional analytical ability, combined with very good judgementWhere you think things could be done better you should have a strong desire to change how things are doneYou'll be able to influence senior management to get those changes madeYou'll have a very good understanding of credit risk combined with a very high level of commercial awarenessDegree educatedStrong experience in PythonYou will have experience leading projects where you've used data to influence senior management to do something differently to how they originally thought it should be doneTo thrive here, you'll need to:Champion our customers. Whatever your role, you'll be close to our customers. We care passionately about doing the best for them. Help us make fearless choices. Our environment is fast-paced, agile and open. You'll solve interesting and challenging problems, and be trusted and empowered to bring your ideas to life.Walk the talk. Like us, you'll be honest, stick to your promises and face the tough moments head-on.Win smarter. You'll be always on the lookout for a better way of doing things, going beyond 'good enough' and welcoming different points of view.Be in it together. You'll join an ambitious, diverse and all-round approachable team with a mix of ideas and talents who inspire each other to be better every day. Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to great products and unique company culture. We simply can't expect to empower our customers to better manage their money without challenging the current status quo. Creating the best place for money is no easy task, which is why we need talent from all walks of life.