IT Apprentice

Recruiter
Remit
Location
Cambridge, UK
Salary
Competitive
Posted
14 Sep 2019
Closes
02 Oct 2019
Ref
1260077701
Contract Type
Permanent
Hours
Full Time
Remit Group are recruiting on the behalf CMAT, the largest Academies Trust based within Cambridgeshire, the team are seeking a computer literate and technical IT Apprentice to come and join their mobile IT Support Team for the Cambridge area.
This is a fantastic opportunity to work as part of a Mobile IT Support team to help assist the staff and students across the Academy Trust providing a professional, customer focused service and support. You'll be based on various CMAT Sites where you will work with the IT help desk system to report issues, undertake general admin tasks.
This role covers a wide variety of IT areas from local and remote user issues, networking and cloud service queries. The successful Apprentices' role will be to work with the others in the team to support the staff and students in the everyday use of IT equipment.
Duties would includeHelping to provide 1st line support to all CMAT customersLearning and solving projector and interactive whiteboard issuesDealing with some administrative support, including filing, word processing and reprographics work and data input.Have the opportunity to liaise with students, families and staff on behalf of CMAT .Develop and help to set up new machines, swapping faulty laptops and editing user accountsHelping to installing and configuring software, including installing computers in new IT suitesHelp by configuring network devicesHave the chance to respond to urgent IT issues around the siteEnsuring that systems and software are implemented in line with the Trust's IT policy
Due to the mobile nature of this role, Candidates must possess a full clean drivers licence and appropriate form of transport available to them; as they will be travelling around the Cambridgeshire Area to various CMAT locations.
Personal Qualities: You will need some basic technical knowledge and the enthusiasm to learn lots moreExcellent customer service and communication skills are essentialA professional manner is required at all timesThe demonstrable ability to work under pressureGood communication, both written and verbal. Problem solving techniques. Flexible and pro-active attitude towards work.
Skills Required The successful candidate will need to be technically minded A problem solver and be able to work independently as well as within a team. You will need to have a firm grasp of the English language.Very good understanding of ITA quick learner of new introduced technologies An overall team playerSelf-motivated and independentWanting to gain experience in all areas of a start-upQualifications Required
To be considered, you must have at least 5 GCSEs graded A/C or 7/4 or above, including English and Maths or the Functional Skills/Key Skills equivalents.
This post is based in a school environment, therefore list 99 and enhanced CRB checks will need to be carried out before the Apprentice will be able to start at work. You must be able to support CMAT's policy on the welfare and safeguarding of children.
Other Things to Consider:
Due to the nature of the role; CMAT will pay for expenses towards the successful Apprentice's driving costs. You need to make sure that you're able to live off the Apprentice Wage for the first 12 months.
This job was originally posted as www.totaljobs.com/job/87916325

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