Dell Field Service Engineer

Recruiter
Sopra Steria Recruitment Limited
Location
Chelmsford, UK
Salary
Competitive
Posted
18 Sep 2019
Closes
25 Sep 2019
Ref
1266822848
Contract Type
Permanent
Hours
Full Time
Sopra Steria Recruitment is working in partnership with a major Private Sector client in the UK. We are currently recruiting a Dell Field Service Engineer in Chelmsford.

Role details are given below:
  • Job Title: Dell Field Service Engineer
  • Job Location: Chelmsford
  • Duration: 6 Months rolling contract
  • Pay Rate: £100 per day for initial 4 -8 weeks

After 4-8 weeks, The Engineers are paid on a pay per call/job basis. The rate offered on that model is £20 for successfully closing each call/Job

Responsibilities:

Field engineers will work with commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops and Printers (desirable), but mainly on hardware break fix ensuring all contractual SLA's are met and delivering in a timely manner.

To install, maintain and repair IT products such as PCs, Workstations, Printers, Terminals and associated devices. Work may also involve upgrading existing systems and the completion of routine maintenance activities. All tasks should be completed in line with company technical and quality standards and procedures and to provide a high degree of customer satisfaction.

Accountabilities:
  • Undertake fault diagnosis, ensure basic troubleshooting and effective Break fix of Laptops, PCs and Printers
  • Escalate calls within given time guidelines.
  • Knowledge of operating systems, hardware and commonly used software and standard applications.
  • Install and test desktop products.
  • Perform backups and restores as well as data transfer on PCs, laptops
  • Carry out upgrades and conversions including replacement of component parts e.g. keyboards, monitors, disks etc.

Knowledge and Experience:

Typically secondary/ high school qualified with a relevant technical qualification and 6-12 months relevant work experience

Sopra Steria Recruitment Limited acts as both an employment business and as an employment agency.

Please Note: Shortlisted candidates will be contacted via Call/Email.

Apply now to know more.

Sopra Steria Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

Should you choose to contact Sopra Steria Recruitment regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website

Sopra Steria Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

Should you choose to contact Sopra Steria Recruitment regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

This job was originally posted as www.totaljobs.com/job/87994507

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