3rd Line Support Engineer

Recruiter
Nigel Frank International
Location
Northallerton, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
07 Oct 2019
Ref
1260000816
Contract Type
Permanent
Hours
Full Time
Develop, support and maintain all aspects of the IT Infrastructure across all locations to ensure a reliable IT service for production and wider business use.

Prioritise support requests effectively to ensure compliance with agreed Service Levels.

To provide consistent and repeatable services through application of common processes and procedures.

Analyse Problems and identify the root cause through coordination of internal and external support resources including the investigation of online knowledge bases and creating test environments to replicate any fault.

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