IT Support Apprentice

Baltic Training Services
Skelmersdale, UK
18 Sep 2019
25 Sep 2019
Contract Type
Full Time
Do you enjoy helping others with their IT related issues? Are you looking to develop your skills and knowledge while gaining a nationally recognised qualification?

Blowfish Technology is currently experiencing a sustained period of growth and has a fantastic opportunity for an IT Support Apprentice to join their supportive team

Roles & Responsibilities (will include but not be limited to):
  • Providing support to remotely
  • Login tickets
  • Conducting hardware upgrades
  • Occasional site visits
  • Setting up PCs and networks
  • Maintaining admin - Using a CRM System
Full training and support will be provided throughout your apprenticeship by the employer and provider.

Desired Qualities, Skills & Knowledge:
  • Excellent customer service skills - experience beneficial, not essential
  • Willing to learn
  • Ability to use own initiative
  • Knowledge/ understanding of hardware and software
  • Self-confident
  • Grade 4 in Math's and Grade 3 in English (Or equivalent)
Salary, Hours & Benefits
  • Monday - Friday 9:00 AM - 5:30 PM
  • £8,736 Per Annum
  • 20 days holiday + bank holidays
  • Long term career prospects
  • Support provided throughout the apprenticeship
About the employer:

Blowfish Technology was founded in 2009 with a vision in mind to help their clients with their marketing and IT requirements. They work with some of the world's most well-known IT brands such as MACAFEE, HP and Intel. Some of the services they offer include IT Support, Network Design, Data Recovery and Web Design.

For more information please visit their website below!

About Baltic:

Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided!
Baltic Apprenticeships - Information, advice and guidance

Funding & Eligibility criteria:

Due to funding requirements, there are specific candidate criteria that apply to this apprenticeship opportunity. In order for our employer to offer this vacancy, they must be able to draw down full government funding for the position. As such, only candidates aged 16 - 18 will be eligible to apply for this vacancy.
As we work with a range of employers who do not require full government funding to offer apprenticeship opportunities, please visit our website: / to discuss and apply for alternative apprenticeship opportunities.

Full Government funding rules and regulations can be found here:

Individuals must have a valid and eligible residency status to apply for this role. For more information, please read Annex A on the below document:

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