IT Support Analyst - 1st/2nd Line

Greenford, UK
18 Sep 2019
25 Sep 2019
Contract Type
Full Time
Ferrero, the world's third largest confectionary company and a major player within the FMCG space, is the home of leading brands like Ferrero Rocher, Nutella, Kinder, Thorntons, Tic Tac and many other iconic products.

We have an amazing opportunity for an IT Support Analyst to join the team based in Greenford, North West London.

Initially this role will focus on providing IT support to our Finance, Marketing, Procurement and other departments focusing on financial and purchasing processes for supporting business requirements & implementing new projects. You will also be an acting 1st/2nd level Help Desk, supporting the Commercial Applications Analyst with the review, escalation & resolution of tickets/issues related to your area of responsibility.

You'll over see the day to day running of the agreed project plans and related activities to ensure maximum business benefits are achieved from the project objectives whilst helping with the development of project plans to meet the business requirements and future needs.

To be successful in this role you will already have experience with SAP ECC & FMCG business processes. You'll enjoy getting involved with project work and have project management skills within the IT sector focusing on financial and purchasing processes.

You will be comfortable in extracting, interrogating and manipulating data within Microsoft Excel in order to create spreadsheets and produce reports in a user friendly format. You will be driven to make a difference, willing to learn and develop your skills and be committed to making the UK business a top performer within the Ferrero organisation.

It's an exciting time to join Ferrero and this role presents a fantastic opportunity to develop your career within a global organisation with iconic brands. In addition to a competitive salary, we also offer a bonus, private health care, life assurance and company pension as well as great on site facilities including a subsidised restaurant, onsite gym and free parking.

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