Principal Product Manager - Software

Hatfield, UK
18 Sep 2019
25 Sep 2019
Contract Type
Full Time
Principal Product Manager

Leading eCommerce technology business is going through a period of major growth and is now looking for an experienced Principal Product Manager, coming from an software/Agile background

Building the software which powers their next generation robotic picking and storage solution, you will provide product and organisational leadership for the warehouse management product team comprised of Product Managers and Senior Product Managers. This role partners directly with the Head of Engineering sharing accountability for key decisions, achieving commitments to the delivery plan and providing constructive challenge to focus effort on the missions that are important for the company and its stakeholders.

You will have responsibility for

  • In partnership with the Head of Product, build a Product organisation that is both capable of delivering upon today's commitments and needs of years to come
  • Responsible for developing and managing a high performing team of Product Managers within a stream, breaking down goals and delegating into clear plan
  • Evangelize the product vision so all stakeholders are aligned, have context, and understand where we are going
  • Role models behaviours and actively applies company principles daily

Product Knowledge
  • Provides product knowledge and a sound understanding of customer needs and capability requirements, signposting to technical knowledge where needed
  • Understands overall platform performance & how products support this including interdependencies with other systems
  • Monitors progress against goals, looking for ways to improve the product & make adjustments based on strategic goals

Insight & Innovation
  • Actively looks for opportunities in creating incremental value when achieving set product goal commitments
  • Sets culture of pace and innovation, empowering teams to deliver fast to accelerate learning

  • Sets expectations within Technology for pace of delivery required to achieve platform goals
  • Maintains a list of planned work, linked to a goal, and its order of priority for delivery purposes at an appropriate level of granularity
  • Support Product Managers to scope & prioritise stories to maximise business value using products
  • Maintains teams focus on delivering value, balancing multiple requirements & schedules
  • Facilitates the agile processes and removing obstacles in workflow wherever required

  • Manages users and stakeholders effectively to gather feedback to continuously refine the product roadmap
  • Builds strong relationships with stakeholders - establishing methods for getting user driven feedback via Solutions
  • Creates alignment between Client, Design, and Engineering across multiple teams

  • Collaborates with PMs/DMs in planning sessions, challenging appropriately to meet product goals
  • Liaises with the stream Product function to share knowledge, define the realisation process and policies that govern it

Problem Solving
  • Recommends product improvements based on analysis drawn from data, systems and customer behaviour
  • Evangelizes and embeds best practices in tracking, analysis, and data-driven problem solving across multiple teams
  • This role description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties.

  • Lead and role model the company behaviours daily
  • Manage others effectively, coaching, giving feedback to support development
  • Build high performing product teams working alongside engineering to execute and deliver vision successfully
  • Highly organised and able to plan, manage, track and deliver effectively
  • Assertive but diplomatic and have a bias for action, collaboration and optimism
  • Proactively solve problems, helping to make decisions and build recommendations by interpreting data and insight from multiple sources
  • A great track record of working with engineering and design teams so that people will always want to have you in their teams

  • Experience in building high performing teams
  • Experience taking ownership of multiple products at one time
  • A strong track record in delivering high quality products in the e-commerce space
  • Experience of building disruptive B2B SaaS platforms

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