Finance Application Support Coordinator - Bracknell, Berkshire

Recruiter
Mapp Limited
Location
Bracknell, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
02 Oct 2019
Ref
1259818333
Contract Type
Permanent
Hours
Full Time
Finance Application Support Coordinator - Bracknell, Berkshire

Salary - £27K + greats benefits package

Excellent opportunity to join this truly global brand within their finance division as an Application Support Coordinator based in Bracknell, Berkshire.

Skills and Experience
  • Experience of MS Office Applications mainly Excel and Access
  • Experience within the financial services desirable
  • Exposure to a Banking system is highly desirable
  • Exposure to Document Management systems and workflow is highly desirable although not essential
  • Self-motivated, effective interpersonal skills, good organisational and planning skills, detail oriented.
  • Methodical in approach and good communication and documentation skills
  • Proactive, ready to learn and inquisitive

Accountabilities/Responsibilities

The responsibilities will be carried out in close co-operation with business users of within systems
  • Manage Production Support incidents raised by the business through to resolution/closure. Record, track, and document all actions taken through ticketing systems
  • Complete regular BAU tasks and ensure all ad hoc BAU tasks raised by the business are dealt with effectively
  • Field incoming incidents or BAU tasks for assistance in a courteous manner and perform initial analysis and support
  • Development and documenting of process flows within the business in order to identify efficiencies and suggest improvements
  • Follow the Change Management process and assist in information gathering, system analysis and business requirements definition for any approved changes
  • Assist in organising internal requirement gathering workshops and others means to assist the Business Analysts in gathering requirements
  • Carry out regression testing and UAT in conjunction with the business. Raise defects to the IT Team
  • Assist the Business with updating processes and procedures as part of system upgrades
  • Stay up to date with company policies and procedures

Finance Application Support Coordinator - Bracknell, Berkshire

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