Banking Field Service Engineer

Recruiter
Concept Information Technology Limited
Location
Bath, UK
Salary
Competitive
Posted
14 Sep 2019
Closes
28 Sep 2019
Ref
1251601717
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
We have a fantastic opportunity to join a leading global IT services organisation.

I am currently recruiting for a Banking Field Service Engineer in the Devon / Cornwall area.

What will your day to day activities as an ATM Breakfix Engineer include?

You will be working in the field, covering your regionalised area, completing break-fix and repair of ATMs within large banks and retailers. It is essential that you have fantastic customer service skills as you will be working with high profile customers.
  • Liaise with customers in order to diagnose faults & ensure a rapid, accurate & long term fix
  • Provide impeccable customer service
  • Complete the fix with any other necessary preventative maintenance
  • Ensure replacement parts are utilised
  • Escalate any potential opportunities for future sales
  • Update call management system with progress
  • Ensure that all spares are returned in a timely manner
  • Submit activity reports in a timely manner
  • 8am - 6pm (10 hours inclusive of travel)
  • Standby - 1 week in 3 - 24/7
  • May include some weekend working
  • You will receive a mixture of classroom / shadow training

What will you need to be considered for this opportunity?
  • It is essential that you have experience with repair / break-fix of ATM's
  • A full UK driving licence
  • Proof of right to work in the UK
  • Ability to pass vetting check which includes full criminal and financial background checks
  • It is essential that you are based within the Devon / Cornwall area, depending on your skill set, we may also consider engineers based in Bristol / South Wales
  • You would need to supply your own safety shoes and hi vis vest

What's on offer?
  • £24,000 - £27,000
  • Company Van and Fuel Card
  • Opportunity to work with industry leader
  • Full training
  • Annual salary reviews
  • Optional health care
  • 25 days holiday + Bank holidays with an additional 2 days after 10 years of experience
  • Life assurance
  • Pension
  • Appropriate standby / overtime rates

If this opportunity is of interest to you, please click apply or contact Jodie Turberfield

This job was originally posted as www.totaljobs.com/job/87800843

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