ICT Technician - Servers (IT Support) NYFR87330
ICT Technician - Servers (IT Support) NYFR87330 Northallerton, North Yorkshire Salary £26,999 per annum, rising to £28,785 We have an exciting opportunity for suitably qualified IT Technician to join the Service's IT team to effectively and efficiently support, administer and contribute to the digital modernisation of the ICT infrastructure. Our ICT team is key in the design, development, delivery and maintenance of the Service's ICT infrastructure, in an ever increasing agile approach. Ensuring a customer focused, feature rich, system design and secure environment are at the forefront of everything we do. We are seeking to appoint an innovative and proactive ICT Technician, who will be a fundamental team member, primarily responsible for the efficient operation, maintenance and development of the Service's servers, clients, peripherals and applications. The main elements of the role are; to provide support for all ICT users by ensuring the hardware, software, and interfaces within the Service work effectively; the provision of advice and guidance to key stakeholders, involvement in the digital modernisation and change management programmes and projects and ensuring the controls and safeguards are suitable and applied, to ensure the confidentiality, integrity and availability of the Service's ICT infrastructure. The successful candidate must demonstrate experience and knowledge in the following areas; Provision of support, face to face and via telephone, in an ITIL based environment; Configuration and supporting modern SaaS, PaaS, IaaS and on-premises architectures in a hybrid model; Installation, configuration and troubleshooting Microsoft server platforms and applications; Support Management of Active Directory Services, DHCP, GPOs, permissions management and other ICT identity and account management tools; Configuration and management of enterprise class data centre management solutions; Working with enterprise technologies, such as blade servers, virtualisation and networked storage in a converged infrastructure; Support of modern client workstations, both desk and mobile environments, together with network printers and other peripheral devices. The flexibility to adapt to changing user needs and technologies in a dynamic environment Together with strong communication and interpersonal skills, you will have the ability to contribute and work as part of a busy and flexible team. A current UK full driving licence is also a role essential. There is currently no requirement to participate in the Service's IT call-out scheme, however this position may change in accordance with business needs. You will be working in a fast-moving, dynamic but rewarding environment where delivery and results really matter. But more than that, your skills, knowledge and experience will be making a real difference helping to safeguard the wider community of North Yorkshire. Benefits include flexitime scheme, 24 days' annual leave (29 days after 5 years' continuous service), Local Government Pension Scheme and optional additional benefits from Everybody Benefits Scheme including Child Care Vouchers and Cycle to work. Closing date: noon on Thursday, 19th September 2019 North Yorkshire Fire & Rescue Service is an equal opportunities employer. We are committed to the principles of fairness and equality and welcome applications from all members of the community. This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.