Claims Handler

NFU Mutual
Stamford, UK
14 Aug 2019
26 Sep 2019
Contract Type
Full Time
NFU Mutual's agency in Stamford is currently recruiting for a Claims Handler.

As a Claims Handler within our small team, you will play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy.

Providing exceptional customer support, you will handle claims enquiries, resolve issues and look after our customers to a very high standard, with a 'can-do' proactive enthusiasm.

This is a role which requires excellent customer focus, communication, accuracy and attention to detail. You will apply an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you will relish the challenge of being part of a truly customer-focused, ambitious team.

In return, you can expect training in a friendly and supportive environment. During the initial training you will be expected to travel to our regional service centre in order to obtain the relevant insurance qualifications.

Ideally, you will have a minimum of 5 GCSE's grade C or above including English and Maths.

Preferred Background

Excellent telephone manner

Customer focused mind set

Previously worked in insurance claims is an advantage but not essential as full training is provided

Able to work under own initiative

At ease when talking to people from all backgrounds

Knowledge of agriculture / rural living an advantage

If you are a good team player with the above skills, have great attention to detail and are hard working with a passion to succeed then please send your CV with covering letter stating why you are the right person to fill this position.

This is a part time role.

Should you be successful, you will be employed by A Oxer & M J Baker, who are appointed representatives of NFU Mutual.

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