Data Centre Engineer - Hayes

Recruiter
The SLR GRP Limited
Location
Hayes, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
26 Sep 2019
Ref
1259387837
Contract Type
Permanent
Hours
Full Time
Data Centre Engineer - Hayes, Slough and Hemel Hempstead.

We are currently recruiting for a Data Centre Engineer for our international Tech client. Please find details below:

Problem Solving:
  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
    • Escalation point and technical troubleshooter for all Systems and Network hardware problems
    • Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
    • Remediation of physical layer outages, both Systems & Network
    • Remediation or recovery of physical power issues on racks
    • Participate in Data Center power & cooling events

Operations:
  • Install & configure racks of hosts in line with internal SLAs
  • Triage & resolve trouble tickets for all devices in your region
  • Data Center point of contact for all High Severity issues
  • Physical replacement of server and network device parts
  • Ensure correct rotation of parts & spares
  • Help define metrics to increase our customer uptime
  • Interact with third party vendors & contractors
  • Contribute ideas to improve operational efficiency

Project Management:
  • Participate in and deliver on a number of high impact small to mid-scale projects
  • Participate in team meetings for metric analysis and project status updates
  • Help build the world's largest Cloud infrastructure
  • Mentoring:
  • Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Skills:
  • Server Hardware Troubleshooting experience
  • Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
  • Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
  • Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
  • Passionate about IT infrastructure and hardware!

    * This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
    * Applicant must hold a valid drivers license

Please apply ASAP if you are interested in this contract.

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