Learning Resource Assistant

The City of Liverpool College
Liverpool, UK
14 Sep 2019
02 Oct 2019
Contract Type
Full Time
Learning Resource Centres are changing and we need student focused learning resource assistants who are keen to support teaching and learning in the college library facilities. The role requires excellent customer care skills, along with an enthusiasm for new and emerging technologies. The main element of the role is to support both staff and students in their usage of learning resources and providing student information directly within our learning resource centres, reception desks and remotely via the intranet and virtual learning environment. There are also some administrative duties incorporated into this post, including support for enrolment and fee assessment and full training will be given as required.

The successful candidate will have experience of working in a customer orientated environment and experience and knowledge of customer care procedures. You must have the ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity. This post also requires some evening working, and flexibility around working hours on occasion.

The City of Liverpool College Group serves 12,000 learners each year from a diverse variety of backgrounds. With state-of-the-art facilities, TEF Silver status for Higher Education provision, the College is home to ground breaking innovation and involved in a wide variety of exciting new developments across the city.

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and adhering to the requirements of the Equality Act 2010.

The College Group actively participate in the Two Ticks - Positive about Disabled People scheme.

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