Infrastructure Manager

Advanced Resource Managers Limited
Cheltenham, UK
15 Sep 2019
25 Sep 2019
Contract Type
Full Time
Infrastructure Manager

Location: Cheltenham

£43,000 - £52,000

I'm currently working with a leading global security Aerospace & Defence technology company. They are looking for an Infrastructure Manager who will be responsible for leading all aspects of networks and system administration in the UK and the EMEA region. The Infrastructure environments will include on premise and hosted cloud-based solutions. This is a management role that encompasses both network and system administration team members.

Key Responsibilities
  • Deliver architecture design tasks to a high degree of quality/accuracy within agreed time frames
  • Provide technical direction for infrastructure solutions, design and build components
  • Participate as directed by the EMEA IT Solutions Manager in rosters and other arrangements necessary for the delivery of the 24/7 service, and provide on-call service and 3rd line support
  • Day-to-day line management of the network and system administrator team including, appraisal and resource planning, coaching, mentoring and training team members
  • Generate reporting on KPIs of key infrastructure services
  • Take ownership of and effectively resolve all escalated support calls within SLA/OLA guidelines
  • Manage disaster Recovery solution development, planning, implementation & testing at the required intervals to ensure Information Systems Continuity
  • Act as an SME for infrastructure and take responsibility for developing and maintaining the hosted and managed platform, including compliance, governance and technology road maps
  • Understand and apply all policies, processes and procedures around people management, compliance and governance

Person Specification
  • Evidenced track record of successfully leading and developing a multi-disciplined team
  • Extensive experience working in a team-oriented, collaborative environment
  • Previous experience managing and designing networks for medium-to-large enterprises
  • Configuration and administration experience in Cisco ASA Firewalls, Cisco Switches, Cisco Routers and Cisco Access Control System
  • Experience in the configuration and administration of F5 load balancers and Citrix Netscalers
  • Hardware, software and network connection troubleshooting experience
  • Experience of working to ISO20000 & ISO27001

Preferred Qualifications & Experience
  • CCIE accreditation
  • MCSA Qualified (MCSE would be advantageous)
  • ITIL certified

Experience working with:
  • Cloud solutions: SaaS, IaaS, Hybrid Cloud
  • Cisco Data Centre products: UCS, Nexus
  • Storage: EMC SAN Storage
  • Hypervisor: vSphere, Hyper-V
  • Domain Services experience, particularly Active Directory, DNS, DHCP
  • Citrix XenApp and XenDesktop
  • Active Directory

Skill requirements
  • Advanced knowledge of TCP/IP, MPLS, BGP, EIGRP, VPN, QoS, DHCP and DNS
  • Good understanding Cloud Platforms (SaaS, IaaS) from a service perspective
  • Understands Vulnerability Information, Assessment and Management processes
  • Understanding of Cloud and Infrastructure automation and orchestration
  • Concurrent projects management capability
  • Adept at multi-tasking and working to a rolling programme of deadlines
  • Robust knowledge of anti-virus software, and other network security measures
  • Excellent technical documentation skills

Other requirements
  • Travel requirements: Regular UK travel to meetings, the Data centre, attend incidents, training activities and conferences.
  • Valid UK driving licence.

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