1st Line IT Support

HB Recruitment
Basildon, UK
15 Sep 2019
25 Sep 2019
Contract Type
Full Time
A great opportunity has arisen to join a well-established engineering company. You will be joining a great team, working as an IT Support with a supportive team.

Working in a small team to help maintain and improve the IT infrastructure of a busy medium sized company, involving remote users and approx. 60-70 desktop users. This role will be ideal for someone looking to develop an all-round IT grounding as the role is varied. The position will be 1st Line help desk support of internal systems.
  • Must have good communications skills, numeracy and analytical, accurate.
  • A passion for customer service and the desire to work effectively as part of a small team

·Aptitude and soft skills and willingness to develop these skills will be paramount

·A rounded knowledge of user support in an active directory environment.

·Phone system support would be advantageous

Day to day duties include:

·Desktop support, AV and Software updates, backup strategy using Backup Exec 2012-2018

·Active Directory and Exchange 2010. SharePoint 2010/2013, network printers and IT resource management.

These duties will include but not limited to:

·Desktop and software support including network printers, plotters and print servers

·Antivirus and WSUS patch release, network improvement including the review of wireless security d Coverage DHCP, AD and DNS improvement, ERP and application support including VBA and VB.net

·SQL and SharePoint projects, firewall and security management, virtualisation and backup strategies. Remote desktop support for site Engineers

·Assistance with Production issues on Windows 7 /10 embedded OS when required

·Windows OS Windows 7,8 XP, TCP IPv4, DNS, DHCP, Windows Server, fault finding, VM. SQL, SharePoint

Qualifications Required: Recent college or apprenticeship graduate and studied Computer Technology or similar subject.

All respondents to this position must be eligible to live and work in the UK. We cannot guarantee a response to every application. We endeavor to get back however, if you have not heard from us after 7 days, please consider your application unsuccessful.
HB Recruitment acts as an employment agency for permanent recruitment. Our Essex office (which covers the whole of the UK) provides recruitment to clients and candidates. We operate in the Engineering and Manufacturing sectors, in addition to engineers, we source and provide permanent opportunities for Sales, HR, Finance & Administration.
This job was originally posted as www.totaljobs.com/job/87897913

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