Digital Marketing Manager

Recruiter
Xero
Location
Milton Keynes, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
22 Sep 2019
Ref
1265306434
Contract Type
Permanent
Hours
Full Time
Why Xero...

At Xero, we're here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we're not only helping small business, we'll be building a stronger economy that can change the world.

We've got a mantra here: Do beautiful work. At Xero, we're growing fast and it's more than just a job. From a modern, fun working environment (table tennis, pool table and free refreshments including Barista Coffee Machines) to comprehensive benefits and company shares, you'll feel at home here.

Oh, and leave the suit in the wardrobe. It's a smart casual around here.

How you'll make an impact...

We have an exciting opportunity for an experienced Digital Marketing Manager to lead the acquisition of small business subscriptions via our website; ensuring that we deliver a beautiful end-to-end sign-up experience. You will work closely across all teams to gain insight and utilise lots of expertise in bringing the teams together.

You will be responsible in finding creative ways to continuously educate customers on getting the most out of Xero and its benefits, as well as being the voice of the business owner to provide the best in market experience using behavioural data to make informed decisions.

What you'll bring...

You will have proven experience within a SaaS organisation, in building high customer growth strategies with measurable growth initiatives with a commercial focus in an eCommerce environment.

You will manage the consumer channel (via Xero.com) leading strategies to increase website conversion, in-trial conversion and product usage from our current customers and comfortable using data to inform your decisions.

You'll manage our customer success initiatives integrating Product Marketing, Customer Experience, Ecosystem Marketing and Education, leading the direction for the channel and ensure our proposition is effectively communicated across the customer journey.

Be confident to champion your ideas from concept to delivery by leading and building a team to support you.

This role is accompanied by a salary of £50,000 - £65,000 plus benefits. The role will be based out of London, but with regular travel (around 2 days a week) to our Milton Keynes HQ.

We strive to create an inclusive workplace where people have the opportunity to succeed, regardless of gender, gender identity, gender expression, sexual orientation, marital or civil partner status, race, religion or belief, disability, age or pregnancy.

We embrace difference and know that if you can be yourself at work, you'll be happier, more motivated and creative. We want you to bring your whole self to work, to have your own perspective and know that you belong.

We're a Stonewall Diversity Champion and Disability Confident Committed.

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