Service Manager

Recruiter
Personnel Group
Location
Lincoln, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
22 Sep 2019
Ref
1265299052
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Our client, a car franchise currently requires a Service Manager to help with the day to day running one of two dealerships.

The company has been running for over 50 years, starting with one member of staff in a small garage. Due to consistent progression and expansion, they now have two multi-million-pound dealerships and are expanding once again. As a Service Manager, you will play a pivotal role in the future success of the company.

Key Responsibilities:

Department Cultural Leadership

·We are a family business; we have customer care at the core of everything we do.We can only achieve this by having a team of happy and motivated staff.

·You will be responsible for making our business the very best place to work.We cannot expect happy customers without happy staff.

Be the Face of the Business to our Customers

·Professionalism, Product Knowledge, Attention to Detail, Empathy, Active Listening - Are All Key

·Skills You Will Need to Demonstrate at Interview

Process Management

·Process Control

Deliver an Exceptional Product

·Matching customer expectation to reality

·Ensuring a flawless product is delivered to our customers

Deliver an Exceptional Customer Experience

·If you exceptional and so is the product, the customers experience will be

·If it is not, you will work with your manager to understand the root causes and plan corrective actions

Experience Required*

·3 Years in the same or equivalent role (Must be retail motor trade sector)

·Candidates are required to have held no more than 2 different positions with different employers in the last 5 years.

Key Pre-Requisite Skills Required*

·Exceptional Personal Appearance

·Obsessed with The Basics - Great Attention to Detail

·A Good Listener

·Kerridge Autoline Rev 8 Experience

·Experience of Consumer & HR Law

Remuneration

Basic Salary: £30k plus a bonus of £10k paid Monthly & Quarterly. OTE of £40k

Working Hours: Hours from 8am to 6pm. Longer will be required (but you won't need to be asked) to deliver a result!

Are you interested in this role?

Please apply with your CV to book an interview slot.

This job was originally posted as www.totaljobs.com/job/87973312

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