1st/2nd Line Support - Liverpool - 23K

Recruiter
Senitor Associates Limited
Location
Liverpool, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
22 Sep 2019
Ref
1265297614
Contract Type
Permanent
Hours
Full Time
Desktop Support Technician - Liverpool - 23K

I am currently recruiting on behalf of an exciting organisation based in Liverpool. This company is looking for someone who is passionate for IT and would like to work on their Service Desk. The ideal candidate will be an effective 1st Line Support Engineer looking to break into a 2nd Line Support position.

Office 365 - Windows 7/10 - Active Directory - TCP/IP - DNS

Technical Skills:

*Active Directory
*Exchange
*TCP/IP, DNS, DHCP, LAN/WAN
*Group Policy
*Office 365 administration

Responsibilities:

* First point of call for customers
* Managing 1st to 2nd line incidents
* Escalating issues to 3rd line teams
* Troubleshooting and basic administration
* IT Support relating to technical issues
* Customer Service
* Good decision-making skills
* Good problem-solving skills

Office 365 - Windows 7/10 - Active Directory - TCP/IP - DNS

Please send your CV in response to this advert ASAP as the client is interviewing or to . Alternatively, if you require more information, please call 01614861599.

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT

Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as www.totaljobs.com/job/87968580

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