Pensions Technician

Antrim, UK
18 Sep 2019
22 Sep 2019
Contract Type
Full Time
About the role:

Capita Life & Pensions International are currently seeking a high calibre Pensions Technician in their Belfast office.

You will provide specialist expertise to ensure key scheme events are completed in line with procedural and client requirements and within service level agreements and to provide a continually improving level of service in terms of quality, cost and time.

What you will do:

Process transactions to agreed service levels adhering to the principles of Treating Customer Fairly, and where relevant within agreed financial authority limits.
Contact customers by telephone, e-mail, fax or letter to efficiently resolve queries adhering to the principles of Treating Customer Fairly.
Check the work of others where appropriate to ensure that standards of accuracy, clarity and financial integrity are maintained and designated authority limits are adhered to.
Support and take an active role in service improvement initiatives/projects as required.
Assist management team, including collation of supporting Management Information, where appropriate with daily tasks.
Keep own knowledge relating to complex processing activities up-to-date. Maintains good understanding of products and services. Your experience and skills will include:

Previous experience of working in Financial Service within a regulatory environment.
Good knowledge of relevant products, systems and processes, including up-to-date knowledge and recent experience of pensions products.
Good communication and mathematical reasoning skills (5 GCSEs or equivalent).
Competent keyboard/MS application skills.
Good organisational and time management skills.
Good analytical, problem solving and decision making skills. About Capita Life and Pensions International

At Capita Life and Pensions International, we work in partnership with over 20 well known UK and international financial services providers to administer life, savings and pensions policies on their behalf. Our expertise and our talented team help provide specialist solutions and improve operational effectiveness for new and existing clients, saving them money and adding value.

What next?

Looking to go further? Let your line manager know and click apply now to a short application and send us your CV. Any questions before taking the next step? You can contact (url removed) for support.

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership

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