Duty Manager - Tadley

Serco Leisure
Tadley, UK
18 Sep 2019
25 Sep 2019
Contract Type
Full Time
Duty Manager - Basingstoke Aquadrome & Tadley Golf

Salary: £19,344 per annum

Hours: 4 per week, flexibility to work evenings and at weekends is required.

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 5, people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Overview of the role

As the Duty Manager you will manage the facility on a day to day basis ensuring all activities are delivered to a high standard with safety as the priority. The role will involve a high level of customer interaction as well as the deployment and supervision of the department teams.

You will take control and respond in the event of any emergency.

Each Duty Manager will be aligned to a specific area of responsibility of which they will be accountable for. Areas include:

Health, Safety and Quality

About you

As the successful candidate you must be able to evidence operational and stakeholder management experience, preferably gained within a Leisure environment.

As a Manager of People, you will have extensive experience of managing and successfully leading and developing team across Erdington leisure centre.

You will possess well-developed problem-solving skills with the ability to think creatively to satisfactorily resolve problems in a systematic and logical manner.

Your naturally strong team working, written and verbal communication and interpersonal skills will stand you in good stead in this role as will your ability to be assertive and exercise authority when appropriate.

Essential qualifications

First Aid at Work qualification including AED
Pool Plant Operators Qualification (PPO)
National Pool Lifeguard Qualification (NPLQ)
IOSH Managing Safely qualification (Desirable)
NEBOSH certificate (Desirable)
IQL Trainer Assessor qualification (Desirable)

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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