Account Manager Telecoms

Recruiter
Gi Group
Location
Basingstoke, UK
Salary
Competitive
Posted
18 Sep 2019
Closes
25 Sep 2019
Ref
1247058878
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Account Manager (Telecoms)
Basingstoke
£23,000 - £24,000 (OTE £27,000 - £28,000)

Benefits:

* Birthday day as annual leave
* Dress down Fridays
* 20+ days annual leave
* Full time position

Profile:

My award winning, industry leading client is currently looking to hire an Account Manager to increase customer satisfaction and decrease churn - they are a business where you can really plant your feet and grow as a person. If you are looking for a business that cares and also can offer brilliant career progression along with an industry leading bonus scheme, why look any further?

Role Summary:

A diverse and challenging role where attention to detail coupled with an overriding passion for providing inspiring customer support is needed along with a positive minded can do attitude.

The ability to relationship build with our customers is central to this role. There is a daily demand to multi-task with the ability to stay calm under pressure.

You will be dealing with a high volume of calls and emails. You will be taking responsibility and dealing directly with these queries wherever possible and overseeing them to conclusion.

You will need to be numerate and commercially savvy as well as being dedicated, loyal and looking to stay long term. The ability to think on your feet whilst under pressure and can work on your own initiative.

Skills & Experience:

* Excellent Communications Skills
* Ability to Adapt and Negotiate
* Numerate and Commercially Savvy
* Team player
* Resilient
* Experience of Microsoft and Excel

If you would like more information about this position then please apply or call Matt on

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