German Speaking Technical Solutions Manager

Recruiter
Fresh Recruits
Location
Bournemouth, UK
Salary
Competitive
Posted
14 Sep 2019
Closes
22 Sep 2019
Ref
1231082793
Contract Type
Permanent
Hours
Full Time
Job Title: German Speaking Technical Solutions ManagerJob Type: Full Time, PermanentJob location: BournemouthSalary: DOERelocation package available

Fresh Recruits have a rare and exciting opportunity for a German Speaking Technical Solutions Manager to join our client's thriving and growing brand with a global presence.

About the Role:

As a Technical Solutions Manager, your purpose is to work directly in supporting a team of Inside Sales representatives representing the brand, working with prospects, customers and partners managing all the technical aspects of pre-sales activities through a successful deployment.

As a successful candidate, you will be the main technical and product adviser of your team. You must be proficient with supporting multiple account managers and customers in providing quick responses and timely follow up to their needs and inquiries. It is important to be comfortable installing and configuring server based software that utilises relational databases, application web services, advanced networking and routing technologies.

You must be a quick learner and have the natural ability to think on your feet in high pressure sales situations providing technical product details acting as an industry subject matter expert. Your main focus areas will be:
  • Hosting presentations and demonstrations of the brands software product portfolio; which consists of Cyber Security software, Unified Endpoint Management solutions and Intelligent Security Services.
  • Installing and supporting prospective customers throughout Proof of Concepts, documenting the POC including mapping out the customer's Success Criteria and keeping regular checkpoint calls with the customer to make sure these are met and help move the sales cycle forward.
  • Helping to scope existing customer needs to spot opportunity for upselling, including helping to scope the potential for Professional Services work.

Requirements:
  • High proficiency in German
  • In-depth knowledge and strong operating experience in at least one of the following areas of specialisation: VPN's, Security, Remote/Local Access, WAN, or Wireless (relevant to assignment).
  • Minimum 2 year of experience in a B2B, multi-server environment.
  • Minimum 1 year of tech support. (ideally Level ||)
  • Minimum 2 years' experience with Microsoft Windows Operating Systems, DNS, Microsoft Exchange, and IIS required.
  • Minimum years' experience in computer software or systems including security products (firewalls, anti-virus, intrusion detection, content security, and anti-SPAM technologies), www, email, ftp, networking, Internet application platform technology, database and analytical related technologies.
  • Strong verbal and written communication, customer service, accounts management with the ability to interface with a diverse set of clients, over the phone and in person.

In Return:
  • Competitive salary plus OTE, excellent training and career progression
  • 28 days of paid holidays, yoga in the office, multiple discounts for gym and restaurants
  • Fun environment, World class training, Career Progression & Constant Development, and Training
  • Relocation package for overseas candidates

Ref: 9210

It is important that you include a covering letter with your CV, detailing why you feel you are suitable for this position and highlighting all relevant experience.

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