NOC Anlayst

Bond Recruitment
Farnborough, UK
13 Sep 2019
25 Sep 2019
Contract Type
Full Time
Job Title: NOC Analyst
Location: Farnborough
Salary: £18,000 - £25,000 pa

Ref 02411
02411- NOC Analyst , Farnborough - £18,000 - £25,000 pa

Job Description
We are looking forNOC Analyst to provide technical support to our end clients, monitor and update a ticket system and help prioritise work to meet service targets.

You will be comfortable to perform second pass problem determination and troubleshoot incidents, whilst making and acting on your recommendations for improvement.

Working as a wider team, you'll maintain handover logs, ticket updates, reporting and ensure a good transition between each shift.

This role works on a shift pattern that includes Day, Night, Weekend and Bank Holiday working. will also be required to be part of an informal standby rota. shift allowance is applicable.

Essential skills
  • Proven successful track record of within the IT or related industry
  • Excellent OS skills of Linux
  • Working knowledge of VMWare (vSphere, vBlock, vCloud, vShield Edge, NSX)
  • Working knowledge of Network technologies (Cisco products and Cisco CLI, Switch, ASA/Firewall, UCS Blade servers/Other Blade servers, VPNs, Network Layers(OSI))
  • Solidproblem solving skills
  • Excellent team working and continuous learning approach
  • Good communication skills with written accuracy

Desirable skills
  • Experience of running a business critical platform in a 24/7 environment
  • Experience with helpdesk tools within an ITIL environment
  • ITIL qualified
  • Disciplined, organised and self-motivated

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