Senior Technical Engineer

Fleet, UK
15 Sep 2019
29 Sep 2019
Contract Type
Full Time
Senior Technical Engineer with VMware, Server, Storage and Networking skills

Datanet, one of the UK's longest established ISP's, is looking for an experienced infrastructure engineer with virtualisation (VMware, Hyper-V), Server, Storage, Networking and Security skills, preferably from a hosting or ISP environment, to offer 3rd line support for our network and data centre services. Datanet is a well established ISP and has an opportunity for the right candidate to take a senior role in helping Datanet pursue and implement our technology strategy for growth. Are you the right person? Can you help us on this exciting growth journey? Is this the challenge you want? Are you up for it and can you deliver?

We are looking for an energetic, personable and enthusiastic senior member of the TechTeam to ensure the delivery and quality of our technical systems. You will combine excellent customer service and communication skills with a broad knowledge of ISP and Hosting technologies together with sound commercial judgement. A background in an ISP or Hosting provider environment is preferable and any formal qualification (e.g. VCP, CCNx/JNCIx, MCSA etc.) would be a real bonus.

The Senior Technical Engineer will work closely with the rest of the Datanet team to ensure our systems and technical infrastructure is robust, secure and well maintained in order to deliver an outstanding service to our customers. You will have a senior role in developing, implementing and maintaining our technical services.

You should be experienced in some of the below areas, and have a keen and self-starting attitude to continue learning about new technologies.

Job Specifications:
  • Good attitude and willingness to do whatever it takes to get the job done
  • Demonstrates a high level of commitment to customer service
  • Desire to continually learn and improve technical ability
  • Willingness to study and pass exams in support of vendor technical accreditations
  • Excellent written and spoken English and communication skills
  • Able to meet task deadlines
  • Excellent time management, problem solving and organizational skills
  • Must be well presented, friendly, approachable and comfortable dealing with customers over the phone and in person
  • Able to plan and run technical projects and tasks

  • Windows Server OS, AD, GPO and DHCP
  • DNS, IP Transit and Peering
  • BGP configuration and troubleshooting
  • VLan and Spanning-Tree topology
  • Cisco or Juniper networking experience
  • Dell workstations, servers and storage appliances
  • FortiGate and UTM Firewalls
  • VPN technologies
  • Veeam Backup Suite
  • VMware and NSX

  • MCSA or MCSE
  • FortiGate NSE4
  • VMware VCP
  • Veeam

You will ideally be located less than an hour from our Fleet (M3/J4a) head office and data centre. You will be primarily based at our head office, but will be required to occasionally visit customer sites or our Docklands data centres and the role will involve some on call work.
Are you the right person?

Salary commensurate with this senior technical role + pension, great workplace, great facilities, training and other benefits, salary range depends on skills and experience. Are you the right person? Datanet has a goal to be the private cloud provider of choice in the UK over the next five years, can you help us on this exciting journey? Do you have the technical skills and drive to really make the difference and help grow the business? This role is a senior technical position at Datanet reporting directly to the IT & Support Manager, in the first instance please email the IT & Support Manager explaining why you are the exceptional candidate for this role.

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