Collections Advisor

Harper Recruitment Group
Nottingham, UK
12 Sep 2019
25 Sep 2019
Contract Type
Full Time
Job Role: Collections Advisor

Location: Nottingham City Centre

Pay rate: £18,471 + Excellent benefits package

Hours: 37.5 hours

Harper Recruitment Group are proud to be working in partnership with a local not-for-profit organisation. Due to continued success and expansion we are looking for experienced Collections Officers to join their City Centre headquarters.

What will the role involve?
  • Supporting customers experiencing financial difficulties via telephone and email
  • Using effective questioning and listening skills to analyse customers account circumstances
  • Negotiating payment schedules
  • Finding sustainable solutions to customer debt problems
  • Preparing statements and issuing bills/correspondence
  • Working to industry regulations and compliance guidelines
  • Providing a high level of customer service at all times

Who are we looking for?
  • Confident working within a fast paced environment
  • Proven customer service experience
  • Excellent communication skills both written and verbal
  • Previous finance or customer service experience is desired although training is provided
  • Ability to make sound judgement decisions

We have multiple opportunities to join this market leader organisation - If you feel you meet all the required specification please submit you CV today for our team to review.

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

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