Pensions Administration Manager

Focus Resourcing
Reading, UK
12 Sep 2019
25 Sep 2019
Contract Type
Full Time
Our client is a prestigious pensions company who are seeking an Pensions Administration Manager to join their busy office. You will be involved in a wide range of pensions administration, management and consultancy tasks.

Your role:

Assisting or where appropriate leading the provision of pensions administration services for the assigned Administration client portfolio.
  • Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings where applicable. Taking a proactive stance to gain an extensive knowledge of assigned client portfolio to ensure client confidence, credibility and trust. Reacting to clients' needs in a positive manner but maintaining the commercial interests of the business.
  • Active participation in Administration's marketing initiatives, new business activities, attending new business pitches and company events. Seeking opportunities to generate additional income from existing client portfolio.
  • Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
  • Overseeing the project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, trustees' reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.

The person:

  • Able to demonstrate an expert knowledge of pensions administration activities and apply this knowledge to any scheme.
  • Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment, benefit statements, renewals and pension increases. This role is likely to appeal to individuals with c. 6-7 years +experience although not exclusive as all applications will be considered on an individual basis.
  • Thorough knowledge of pensions legislation framework and demonstrable ability to remain informed of changes to the framework.
  • Previous supervisory, leadership and management experience including performance monitoring, appraisals, recruitment etc.
  • Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered.
  • IT proficient, Microsoft Word, Excel, Outlook & PowerPoint.
  • Effective management skills including awareness of management processes and motivation of staff.
  • Excellent interpersonal abilities, able to forge strong working relationships with colleagues and clients.
  • A client focused approach, able to develop trusting and credible partnerships with clients both face to face and via the telephone.
  • Educated to a minimum of A Level or Degree or equivalent standard.
  • Ideally a minimum of three C grades or above at A Level or equivalent qualification.
  • Strong Maths and English GCSE or equivalent qualification - minimum grade B.
  • Significant progression with/or have completed are levant pensions qualification e.g. CPC/QPA/DPC/RPC/APMI (applicants deemed' qualified by experience' would be considered).

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