Senior Product Manager

Recruiter
Shenley Recruitment
Location
Borehamwood, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
22 Sep 2019
Ref
1246536892
Contract Type
Permanent
Hours
Full Time
Senior Product Manager
Salary: £70,000 to £80,000 p.a - depending on experience
+ 10% yearly performance based bonus
Location: Borehamwood, Hertfordshire
Highly successful ecommerce company with a turnover of c£500 million requires experienced Senior Product Manager.
You will be responsible for leading the creation, delivery and success of online improvement, the optimisation of existing user journeys and introduction of new concepts, with a focus on improving website conversion rates, and hence meeting sales targets.
This role will work closely with the web design team, web optimisation team and web trading team, and will cover the main websites, our Recipient Activation/Exchange websites, and any products developed in the future.
The nature of the role means it varies from supporting live issues on current technologies, developing roadmaps, and supporting product creation from conception to live.
Purpose of the Job:
* Responsible for the creation and delivery of strategic website development initiatives to drive performance and conversion of the website.
* Collaboration across the product team and the wider business, to define a forward-looking roadmap, using web analytics and customer insight to prioritise opportunities in line with wider business requirements.
* Work alongside Web Trading Team to identify customer drop out points or low converting functionality and to develop technical solutions to alleviate these pinch points
* Identifying areas of improvement that will contribute to increased sales and improved customer experience
* Managing development projects from end to end including spec, development of proposed wireframes, tagging brief, QA, UAT, post launch analysis and ongoing optimisation
* Ensuring bugs are identified and resolved promptly to ensure no impact on day to day trading
* Working with the wider Product Owner team to ensure that all development is prioritised effectively
* Assist in wider business projects that impact product areas to ensure that the best solutions are put in place to help deliver the optimum customer experience.
* Take responsibility for delivering an improved user experience for the website (and other products), using a customer centric perspective to help drive customer requirements and hence meet B2C sales targets
* Developing strong understanding of business process and systems
* Support business and delivery of other online projects
* Manage and develop a team of 3 direct reports
Skills required:
* You must have a minimum of 5 years strategic Website Development experience - with a focus on front end user improvements
* Have prior experience in a similar role for an Ecommerce based business / transactional website
* Focus on template and customer journey optimisation, or introduction of new initiates
* Able to demonstrate exposure to and experience of being a key project stakeholder in web-based projects and able to head projects independently
* Exceptional web analytics knowledge (either SiteCatalyst/Omniture, Google Analytics, Coremetrics)
* Experience of using Endeca will be an advantage
* Experience of working with UX/development teams
* Experience of managing a proactive and independent team
* Previous experience of managing a team

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