Regional Operations Manager

Recruit UK
Bath, UK
16 Sep 2019
02 Oct 2019
Contract Type
Full Time
Job Title: Regional Operations Manager

Industry: Financial services

Location: Bath

Salary: up to £42,000

Job Reference: 13887

Job Description:

Recruit UK are working on an excellent opportunity for an Operations Manager in Bath to join a Wealth Management Firm.

The Regional Operations Manager reports directly to the Head of Operations and will have direct line Management responsibility for a team of Client Support Teams in a number of locations within one of 3 regions, the North, South West or South East. This will include a mixture of Corporate and Private Client Administrators.

You will work closely with the Head of Operations to ensure all the Client Support Teams are delivering an excellent service to both the Advisers and Clients.

You will also have strong leadership skills and will focus on the day to day management and personal development of their team members, whilst building a strong working relationship with the Regional Paraplanner Managers, Senior Managers, Regional Managers and Advisers.

The Regional Operations Manager will be responsible for the day to day running of their own team dealing with all basic issues that arise and leading on more complex issues with guidance from the Head of Operations. The Regional Operations Manager will also work closely with the Head of Operations on the business strategy for the branch.

The role will vary across the business in some aspects, dependent upon the office's size and function. The Regional Operations Manager will, at all times, be operating within the strict FCA regulations and internal procedures and systems.

What's in it for you:
  • Excellent bonus potential
  • Extensive benefits
  • Comprehensive training and onboarding process

Skills and experience required:
  • A minimum of 3 years' experience in an administration role within the financial services industry, with Corporate and Private Client experience
  • A minimum of 2-3 years' experience of managing a team of 'Operations' based staff
  • Proven experience of carrying out 1:1 review meeting, performance appraisals and proven ability to effectively manage underperformance
  • Experience in recruitment and people development
  • Experience of working within defined service standards and procedures
  • Good track record in delivering customer satisfaction
  • Management experience in a Financial Services environment

About Recruit UK:

As specialists in financial services recruitment, we bring unique expertise, insight and connections, whether you are looking for a new job or are trying to fill a role. We have a reach of more than 100,000 financial services connections. Right now, Recruit UK are pleased to be working with a Wealth Management Firm based in Bath on an Operations Manager role.

Our commitment to you:
  • Start every journey with a conversation to find out about you in depth.
  • Provide honest feedback on where you fit in the jobs market.
  • Use our network across the financial world to match you to your perfect position. Or if we think you already have it, we'll tell you.
  • Take a holistic mindfulness approach - career happiness is rarely just about the money.
  • Cover the whole of the UK with a local touch through our regional teams.
  • Never pester you.

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