Administrator Client Data

Nelson Scott LLP
Northwich, UK
15 Sep 2019
02 Oct 2019
Contract Type
Full Time
To undertake all relevant client data set up, ongoing maintenance and closure processing, internal stock transfer movements and other associated administrative activities of the Client Data Team, on the PULSE and Symphony systems, within agreed SLAs:

Key Responsibilities

  • Accurate and timely processing of new client set ups, including, but not limited to, ongoing fee shapes/structures, reporting pack settings, income preferences/bank account recording and all other applicable data items.
  • Accurate and timely processing of existing client static data changes, including, but not limited to, change of address, change of bank details, ongoing fee amendments and new portfolio set ups.
  • Accurate and timely processing of internal stock transfers between portfolios for such processes as deceased administration and inter spousal transfers, amongst others.
  • Accurate processing of client and portfolio closures ensuring that residual monies are sent out to clients in a timely manner together with relevant reporting and that the records on PULSE are updated appropriately.
  • Accurate and timely updating of 'Intelligent Office (IO)' with applicable case details and progress.
  • Involvement in regular checking, monitoring and the verification of data.
  • Close liaison with other departments, to ensure all business processes run smoothly and effectively.
  • Assistance in recording and collating departmental statistics on a daily and monthly basis, where appropriate.
  • Adherence to and updating of, all departmental procedures.
  • Participation in the Appraisal and Development Scheme.
  • To inform Line Manager of areas of concern and issues that may arise.

Regulatory Responsibilities (Compliance/T&C)
  • Ability to demonstrate an understanding of the regulatory framework relevant to the role, whilst practising effective risk management taking account of outcomes for clients.

About you

Qualifications, Skills and Attributes
  • Keen attention to detail.
  • Ability to work quickly and accurately within very tight deadlines.
  • Good team player with the ability to work on own initiative.
  • Flexibility and availability to work overtime during peak workload periods.
  • Previous Financial Services experience, specifically in a Wealth Management business, would be a key advantage, as would experience in working with investment products and 'platforms.'
  • Previous data entry and paperwork checking experience desirable.

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