Technical Writer

Recruiter
ACS Performance
Location
Chatham, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
22 Sep 2019
Ref
1246170391
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job Title: Technical Writer

Are you a Technical Writer with experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content? This is a fantastic opportunity to join an established but every growing business in the world of WIFI technology.

Responsibilities:
  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Create, maintain and update manuals, procedures, specifications and other documents.
  • Create, maintain and update installation instructions, training material and other technical documents.
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Generate local case studies and consolidate customer feedback

Requirements:
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Strong team player with good work ethics, excellent interpersonal and communication skills
  • Highly organised self-starter, ability to work with little supervision
  • Ability to prioritise in a fast-paced environment and adapting to meet the goals of the business

ACS are recruiting for a Technical Writer. If you feel that you have the skills and experience required in this advertisement to be a Technical Writer, please submit your CV including an outline of your experience as a Technical Writer. It is always a good idea to include a covering letter outlining your experience as a Technical Writer with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Writer role you desire.

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