Junior Account Manager

Chester, UK
16 Sep 2019
23 Sep 2019
Contract Type
Full Time
Account Manager Executive

This is the perfect role for an ambitious individual to join a multi-skilled team within a notoriously fast paced department crucial in ensuring our ongoing success and wider business goals.

Role Outline:

As our newest New Owner Executive, you will accountable for the following areas of responsibilities:
  • Assess all new contracts signed and prioritise based on readiness.
  • Upsell and negotiate with Owners to ensure all our new properties offer a wide range of commercial features.
  • Accountable for the speedy on-boarding of all new contracts live onto the website.
  • Effective reductions in speed to market from contract signing to live on web.
  • A rigorous approach to Health and Safety checks to all properties prior to first booking.
  • Ownership of thorough and in-depth quality checks to all new properties ensuring tick rating consistency in line with the new brand guidelines and correct display of features prior to going on sale to consumers.
  • React and relationship manage the whole owner journey from 1st booking call to 12 week CSAT and quality performance.
  • Identify process efficiencies gains between the office and field on-boarding data collection.
  • Define and implement processes that maintain high performance during testing and high volumes periods.
  • Working with the business on effective feedback mechanisms for quality.
  • Feedback to relevant department on improvements based on staff/owner feedback
  • Understand all organisation's products, services, procedures, guidelines.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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