3rd Line Support Engineer

Recruiter
YourRecruit Ltd
Location
Wokingham, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
30 Sep 2019
Ref
1246169273
Contract Type
Permanent
Hours
Full Time
3rd Line Support Engineer
£40,000 to £50,000 DOE
Wokingham, RG41
25 days Holiday, 3% Company Pension, Pool Car, Optional On-Call Bonus and Paid Overtime!

This is a career defining opportunity for a 3rd Line Support Engineer to join a well-established IT Professional Services company. MS Gold Solutions provider and Fortinet Platinum provider! This organisation is experiencing a period of sustainable growth. Brilliant benefits, great company and huge career progression on offer! Apply now!

*Fantastic opportunity to become an important part of a well-regarded company based in Wokingham! Please note that due to the nature of this role, candidate's mast have a full driving license!

We have an exciting opportunity for an enthusiastic engineer to join our Infrastructure Team. The role is perfect for an infrastructure professional with experience in Cloud, Hosting/IT infrastructure services and who enjoys solving real world business problems.

As part of working with the team you will be supporting innovative solutions based on public, private and hybrid cloud solutions such as Microsoft and other vendors to help customers deliver their IT strategies.

To provide a high level of technical support across the company, both internal/external customers.

Main responsibilities for the 3rd Line Support Engineer

Internal Technical Support
* Proving 3rd line support of IT systems and software including but not limited to
o Microsoft Windows Server
o Microsoft Exchange
o Microsoft Office 365 including Teams, Exchange Online, SharePoint Online,
o Microsoft SQL server
o Microsoft Azure
o Maintain and upgrade a Virtual Infrastructure VMWare and Hyper-V
o Microsoft Windows Desktop
o Microsoft Office
* Assist with the testing of internal/external applications and projects

External / Client Technical Support
* To deal with customers in an empathic and technically effective manner
* To provide external client support via telephone/email and on site
* Deployment of new customer websites
* Provide technical assistance as required for new clients
* Support Technical service team on day to day support
* Pre-Sales support

Key skills and experience
* Microsoft MSCA or MCSE level (preferred).
* 3 years support and deployment IT Systems.
* Good working knowledge and experience of:
o Microsoft's suite of products.
o Microsoft Office 365
o Virtualization technologies (Hyper-V and / or VMware)
o Azure and / or AWS cloud services
* Good working knowledge and experience of firewall technologies
* Good understanding of hardware including SAN Storage

This is a career defining opportunity to join a well-established IT Professional Services company. MS Gold Solutions provider and Fortinet Platinum provider! This organization is experiencing a period of sustainable growth. Brilliant benefits, great company and huge career progression on offer! Apply now!

Key Skills: Wokingham, Cloud, Infrastructure, Engineer, MS Gold, Fortinet Platinum, Cloud, Microsoft, Hosting, Hybrid Cloud, Sales, Technical, design, Cloud, Certified, 70-533, 70-534, Azure, Hyper V, VM Ware, Backup, Cloud
Due to the amount of CVs we receive we will only be able to contact you if your application is successful.
YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
YourRecruit Limited is acting as an Employment Agency in relation to this vacancy.

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