Operational Delivery Manager

Recruiter
LIFETIME INTERNAL HR
Location
Bristol, UK
Salary
Competitive
Posted
14 Sep 2019
Closes
29 Sep 2019
Ref
1254765987
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
In a nutshell

We are looking for an inspiring and innovate Operations Manager to lead our Commercial Management sector. You will bring your experience of managing a team of people and experience of sales/business development and account management to deliver agreed business targets and build excellent relationships with clients.

About the role

You will be:
  • Deliver the agreed profitable growth and operation of the Leadership and Management provision in line with Lifetime's mission and vision
  • Manage and lead a team, both delivery and Programme Executives, to achieve the targeted Key Performance Indicators
  • Manage the performance and development of the team through effective coaching and robust performance management conversations including monthly 121s and bi annual performance reviews to maintain a high performing culture
  • Develop key relationships within designated accounts, ensuring that operational delivery is in line with client's expectations.
  • Maintain accurate reporting for the provision and ensure actions from client meetings are completed in a timely fashion
  • Support cross sector deliver of enhanced programmes through leading a team of technical trainers
  • Develop creative solutions that maximise business opportunities.
  • Maintain and enhance relationships with business support teams and Operational teams to support the delivery of the required KPI's
  • Maintain and enhance relationships with external stakeholders to ensure the Management provision is delivered in line with Company standards

About you

We are looking for:
  • Proven experience of managing a team of people at a mid-management level within a target driven environment
  • Proven significant experience of sales/business development and account management
  • A pragmatic approach, with ability to add value in a commercial sense
  • Comfortable operating at Senior Management level
  • Experience of working in high demand environments, to targets and tight deadlines
  • Strong communication and self-motivation skills
  • Excellent negotiation and influencing skills
  • Proven examples of being able to influence across an organisation
  • Proven ability to interpret, analyse and present complex data with actionable insight in a clear and accurate way easily understood by the client

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together

This job was originally posted as www.totaljobs.com/job/87855487

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