Telephone Account Manager

1st Choice Staff Recruitment Ltd
Milton Keynes, UK
14 Sep 2019
22 Sep 2019
Contract Type
Full Time
Our Milton Keynes based client is looking for a Telephone Account Manager to join their team on a permanent, full time basis.

Position: Telephone Account Manager

Hours: Monday to Friday, 9am to 5.30pm

Salary: £25,000 per annum + Commission

The job will involve...

- Proactively contacting customers to establish and build relationships

- Interpreting and explaining data to customers

- Utilising internal tools and data to help add value

- Delivering new initiatives to customers

- Identifying, presenting and closing new business opportunities

- Conducting relevant product and service training with customers

- Answering customer queries, resolving problems and providing solutions to any issues

- Recording information in relevant databases, ensuring CRM's are kept up to date.

The Person will...

- Have consistently achieved set targets in a similar, office based environment

- Be analytical and confident with data

- Have the ability to manage expectations

- Strive to deliver excellent service at all times

- Possess excellent communication skills, both verbally and written

- Have drive, always trying to exceed expectations

- Possess a 'get the job done' attitude, thriving in a hard working team.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

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