Sales and Service Assistant manager - Southampton

Hammond Recruitment Group
Southampton, UK
15 Sep 2019
29 Sep 2019
Contract Type
Full Time
Overview. Selling Hot Tubs and related Shop purchases, and occasionally physically supporting delivering and servicing spas and pools, the Assistant Manager is also responsible for controlling the service diary, email responses, stock control, displays, security and site maintenance. Previous experience with sales development, MSOffice and customer facing confidence preferred. Full training will be given on our products and services.

Role Description-Full Time Sales & Service Assistant Manager:

Working for a well-established SPATA registered company.
£18-25k depending on experience & response to training.
Plus, bonus scheme after 3 months, typically adding (10-30%) to pay in recent years
Full time, 40 hours including some weekend work on rota basis.
28 days holiday including bank holidays from 1 April, pro-rata for part year.
On the job Training provided. Ideally, we would be looking for someone to provide advanced duties below or work towards advanced duties, therefore progression opportunities are there for someone looking for a career in the swimming pool/spa industry
Full clean driving licence required

Assistant Manager Prime Duties
*Emails, Phone and Diary response
*Cover for Manager in absence
*Shop/ Office/ Service cover where required
*Seeking new service contracts
*Selling spas & pools and related merchandise and services
*Invoicing and communicating with customers
*Problem solving with spa/pool issues including training and reports
*Stock Control, Orders, Deliveries, Displays
*Evolving list

Advanced duties once trained:
*Keyholder, Open & Close Shop
*Plan & Organise Weekly Shop, Diary & Holiday Cover
*Banking, Office Accounts, Payroll
*Operational Efficiency improvements
*Evolving list

Support duties for:
*Assisting with spa deliveries
*Assisting with Maintaining regular pools/spas
*Assisting with repairs and installing parts.
*Site maintenance
*Customer service
*Completing job sheets after each visit
*Diary management
*Assisting with deliveries in the shop
*Stock control and orders within sales expectations
*maintaining regular pools/spas
*Independently with Maintaining regular pools/spas
*Independently with repairs and installing parts

Skills required:
Ability to work as part of a team but also independently
Keen to learn and organizing own time to agreed priorities
Personable and able to communicate at all levels
Good telephone manner
Flexible with prioritizing multiple tasks
Skills desirable
Experience in the swimming pool/hot tub industry
Towbar proficiency
ISPE qualified
5 day week, Normal Hours 8:45-5 weekdays and alternate Saturday or Sunday on a rota basis.

Chartwell Recruitment is acting as an Employment Agency in relation to this vacancy.

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