Senior Account Manager

Recruiter
Braundton Consulting Limited
Location
Sidcup, UK
Salary
Competitive
Posted
12 Sep 2019
Closes
02 Oct 2019
Ref
1215323732
Contract Type
Permanent
Hours
Full Time
Your Responsibilities

As an Account Manager your role will include the following responsibilities:
  • Winning and securing new business from existing clients;
  • Up selling services & products;
  • Retention of client accounts;
  • Developing long term trusted relationships with clients;
  • Co-ordination of sales administration/database/quoting;
  • Preparing client proposals and report documents;
  • Account Managing existing and new ITRM clients to ensure services required are delivered both face to face and over the phone;
  • Integration with technical departments - being a central point of contact for queries, new business, ongoing contracts etc.
  • Achieving your client and team goals;
  • Arranging meetings with clients, presentation and proposals as required for continuance of existing and winning new business.
  • Negotiation of contacts, services and new business. Using your sales and marketing skills to influence decisions, in an ethical and professional manner.
  • Providing value added service, ensuring the absolute highest of standards at all times.
  • Maintaining data integrity on ITRM corporate databases in line with the Data Protection Act.
  • Keeping abreast of technical and industry information - analysis of your market area, keeping up with and reporting on industry fluctuations, market conditions and competitor activity.

Key-Result Areas
  • Achieving sales targets.
  • Retention of client accounts.
  • Activity within client accounts.

Technical Experience:

Demonstrate a working knowledge or understanding of the following:

Essential
  • Experience using MS Office & Internet Explorer
  • Excellent customer services skills
  • Account Management skills
  • Sales Skills
  • Excellent telephone manner

Desirable
  • IT infrastructure/hardware/software knowledge
  • Good overall knowledge: Excel, PowerPoint
  • Good typing skills: 45WPM +

Professional Experience:

Essential
  • At least 3 years' experience of working within a sales or account management role.

Desirable
  • 2 years+ experience of working within a corporate environment within a multi-tasked role.
  • Experience working within an IT or Voice Services Organisation

Person Specification:
  • Loyal/committed individual
  • Self-motivated
  • Access to own vehicle required
  • Self-starter
  • Exceptional service delivery and customer service skills
  • Ability to learn new skills quickly and efficiently
  • Professional and reliable individual
  • Calm, helpful and efficient under pressure
  • Excellent Co-ordination, Organisational Skills and able to work to tight deadlines
  • Very good written and spoken English
  • Team player
  • Pro-active
  • Smart and presentable appearance
  • Confidence when dealing with people

BRAUNDTON CONSULTING IS A RECRUITMENT AGENCY WORKING ON BEHALF OF THIS CLIENT

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