Sales Assistant

Frank Nutt Sewing Machines
Kings Heath, UK
14 Sep 2019
02 Oct 2019
Contract Type
Full Time
We are looking for a new Sales Assistant to join the Frank Nutt team at our store in Kings Heath, Birmingham. This is a full-time permanent position working Monday, Tuesday, Thursday, Friday and Saturday (we are closed on Wednesdays and Sundays).

We also attend consumer shows 3-4 time a year where you will be expected to support.

Duties of the Sales Assistant role include but are not limited to;
  • Delivering excellent customer service and experience in the store and on the telephone.
  • Maintain excellent communications with customers and other members of staff
  • Processing and packing orders for dispatching from in store and online.
  • Advising customers on their choice of sewing machine and accessories
  • Booking machines in/out of the workshop
  • Keeping product displays clean and tidy and machines ready for demonstration
  • Using all general MS office programs - Word, Outlook, Excel etc
  • Updating systems with attention to detail

All product training will be provided. Our main aim is happy customers and giving them an unrivalled customer service experience. Supporting and advising them to a high level by providing up to date information on changing product ranges and offers. This maybe on the phone, in store or via email and live chat.

Personality and a can do attitude are everything!

Note: Applications sent without a covering letter will not be considered. Salary will be dependant on relevant experience.

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